Opened your kit within one month of purchase?
If for some reason your kitchen garden hasn't produced mushrooms or shows signs of green mould. You may be eligible for a free replacement.
To be eligible for a free replacement you must have started the growing process within one month of receiving it. If your mushroom kit was a gift, then it needs to be opened within one month from the purchase date.
If any of the above is applicable to you, please send us an email with a picture of the substrate so we can see the condition and the date you received it. We will then check the order and offer you a free replacement.
Opened your mushroom kit after one month of purchase?
If you have started your kit after one month. Although you may not be eligible for a free replacement, we can still provide you with some useful tips to try and get your Kitchen Garden to produce mushrooms.
Please email firstname.lastname@example.org